Our Bleh Airbnb Experience

Last month we packed all our things and made the big move, as travel lovers (and insiders) we were excited to try Airbnb for the first time and so we booked ourselves into an apartment for a month while we looked for a more permanent place live. We were so inspired by the honest, cheap and friendly vibe the whole thing seemed to have, and what better than living it up like a local?

We arrived on the weekend and things were looking fantastic, the apartment was spacious and so beautifully decorated, I was in bliss and I swore this was a new, cool way travel. But come Monday morning we were awoken by loud drilling and banging resonating in our bones. Yep, The host neglected to tell us the apartment downstairs was undergoing heavy construction.

After contacting the host we were assured this only had a couple days to go and the rest of the work would only be painting, we were satisfied. But as the days continued the noise also continued. From here on the host was unhelpful and almost impossible to connect with, Airbnb offered no solution so we decided we would live with this, the beach just a couple blocks down would be our quiet retreat when the noise, dust and smells got too much for us.

But 3 weeks in the power company turned off all power to the flat, again the host was difficult to reach, a few hours later after Airbnb managed to get in touch with them the host explained to us that it was due to them not having paid their electricity bill the last few months (seriously?!) they then proceeded to rig us up with electricity by stealing it from the neighboring apartment.

I decided with one week left that it wasn't the end of the world, after all I could warn other travelers by writing an honest review of our experience. But that was not the case, because regardless of the evidence in videos, texts and pictures we sent to Airbnb (by their request) it now seems like they have taken the hosts side and removed our negative review. 

I understand that this is a delicate issue for Airbnb, after all who is telling the truth? But if Airbnb want to succeed they need to understand that their stakeholder is the customer and not the host.  By all means don't banish the host from doing business after one negative experience, but what is the purpose of a trust based service when you can't leave a negative review?

Before the review was removed we received an apology and a coupon to use for our next booking and we may have given it another shot if our review was not removed, but if this is how Airbnb works then how can we trust that the next booking we make hasn't had a negative review that was simply removed?

Finding Social Mecca - And Then Moving On

This week we packed all our favorite things in a handful of boxes, and a little moving company came to take it all away. That's right folks, we're moving on from Amsterdam. 

As a Sydneysider targeted by the cities social incompetence I’d daydream about moving and living around the world, always finding a new exciting place to explore and if I was lucky enough, to call home. In the most exasperating times I swore I would never go back as I imagined myself in some rural part of Hawaii living it up with the locals (that turns out only existed in my mind, but that’s another story).

But as it did turn out, it was Amsterdam with its socially forward thinking, beautiful in its old town charm and lively yet relaxed in its atmosphere that gave me everything I was looking for. Amsterdam revolves around pleasant social gatherings. The Dutch have a word for this; “Gezellig” and there is no direct translation for it, the closest I could come to describing it is “cozy” but even that doesn’t really capture the feeling of Gezellig. Gezellig is enjoying the company of good friends over food and wine, it is sitting by a lake in the sunshine with your partner chit chatting as you watch the boats go by, it is sitting on the back of your partner’s or friends’ bike with your arms around their waist as you ride back home from the theatre. When you experience it you’ve essentially hit social Mecca.

And in the last few months, it was exactly this that had me asking the questions; is moving away the right choice? Will I find this in my next home? Why am I leaving the friends I love so much? Why am I leaving this amazing community I built for myself? Am I crazy? Spoilt? or just stupid?

But, there is one solid reason why I’m leaving Amsterdam, the lack of being close to nature and beaches that are so fundamental to my happiness, without them I feel lost and find it difficult to picture myself living a fulfilled, happy life in any place.

So our adventure in Amsterdam may be over, but the adventure itself continues. Lisboa let’s see what you have to offer!

Fitting In and Hofstede's Cultural Dimensions

When I moved here almost 3 years ago I felt I slipped into Amsterdam so effortlessly that at times I wondered if I had lived here my entire life. I found the locals easy to understand and easy to deal with, I loved the sense of community that I felt all around me and I loved that women were completely liberated, independent and confident. 

And recently this all made sense when I learnt a little about Hofstede and his Cultural Dimension Theory, Hofstede identified several values (dimensions) that differentiate a country's culture and society form another; Masculinity, Power Distance, Individualism, and Uncertainty Avoidance.

So I ranked my home culture(s) using a really cool cultural differentiation tool I found online, and this is what happened:

Masculinity MA - The degree to which a country’s society supports the traditional male/female roles. 
Power Distance PDI - the extent of equality and inequality between people in a country’s society, low PDI scores point toward more social equality while a high PDI indicates inequalities of wealth and power. 
Individualism IDV - the degree to which a country’s culture values and supports the value of the individual over the group.  
Uncertainty Avoidance UAI - the degree of which a country’s culture accepts uncertainly and ambiguity. A low VAI indicates a societies willingness to accept change and consider new ideas whereas high VAI cultures try to minimize the amount of unknown situations, high VAI cultures also tend to be more emotional.    

All the things I hated and loved about growing up as a Greek in Australia were either toned down or toned up in the Netherlands; annoying, stifling gender stereotypes and crazy emotional reactions, gone, replaced by a better sense of community.

In fact the only thing I really struggled with in the Netherlands compared to Australia was power distance differences that I picked up on here in the work force, kudos to my fellow Aussies on that one!

Rollende Keukens - Rolling Kitchens

The delicious Rollende Keukens or Rolling Kitchens was in town again this long weekend for the 4th year in a row. Dozens of mobile kitchens head to the park at Westergasfabriek turning it into a delicious open air restaurant with live music and theatre, and the atmosphere is nothing like what you would expect in Amsterdam: big trucks, carnival rides for kids, horses, music and smoking BBQ's all give the feel of a small American county fair.  

Although our group missed Korean Taco Party the Korean Mexican fusion stall from last year there was plenty of deliciousness to enjoy, smoked pork, BBQ ribs, pulled pork and coleslaw burgers, spit pork, fresh seafood and shellfish, delicious sweet crepes and gourmet savory galettes were just some of what was on offer and perfectly accompanied by sangria, fresh homemade lemon and mint iced tea's, cocktails, ciders and wines. 

Crossing the Street in Rome

When in Rome, do as the Romans do, you will have to if you want to cross the street.

During my 9 day vacation in Rome it was day 3 when I was finally fed up waiting for traffic to stop for me at zebra crossings and so with no Italians in sight to follow I decided that I would be assertive and cool and just like the Romans I would start walking across the street and not wait by the sidewalk, I even turned to my husband said “you know what? I’m just going to walk, I’m walking… I’m walking… I’m not going to stop”  As the cars approached my husband hurried across (what not to do no.2) and I caught myself acting like a deer struck by the bright headlights of a car in the middle of the street, not knowing if I should run backwards or forwards, went forwards turned and went backwards then turned and ran forwards again (what not to do no.1), by then my husband was standing on the other side of the street looking at me with a huge grin on his face.

When in Rome, you will quickly realize that the endless stream of smarts, scooters, buses and cars don’t stop for pedestrians not even at zebra crossings and so the task of crossing the street is probably the scariest thing that will happen to you there. But it turns out there is a trick to it and although cars wont stop for you they will slow down and adjust their route for you.

Step 1: confidently step onto the street but watch out for scooters weaving between cars that might not see you.

Step 2: keep walking and keep calm, because cars adjust their route to it is important that you don’t stop or run.

Once you’ve mastered steps 1 and 2 you can do like the Romans and stride across the street cool and composed as cars and scooters buzz around you.

The A-Z guide for moving to Amsterdam

On a regular basis I receive emails from people all around the world hoping or planning to move to Amsterdam, they ask for all sorts of things from how to find a job and an apartment to how to cope with the weather. I try my best to get back to everyone but a couple sometimes slip through the cracks – If I never got back to you I sincerely apologise, and if you’re still thinking of moving and need advice email me, I will reply this time, I promise… or you can just read this post.

Apartments
I keep hearing (and reading) that good apartments are hard to come by in Amsterdam, however most people I know who have stable full time jobs have found great apartments and found them relatively quickly too. I won’t lie though, apartments in Amsterdam are expensive and space is sparse, but the further you move from the city centre the apartments get bigger and cheaper.

Also, before you can get an apartment you need to show a work contract to confirm that you are able to pay rent.

And most importantly, do not use a rental agency, these agencies charge you the first months rent, a rate I think is ridiculously high after the costs involved with moving overseas in the first place. I always suggest the Marktplaats, an online Dutch trading site great for finding an apartment.

Banking
You will need a job/proof of income, a local address and a BSN to open a bank account. I have been using ABN-Amro and I find them easy to deal with, I am not sure what experiences other people have had with them, there are of course plenty of other options.

Biking
You wont need a car in Amsterdam but one of your first purchases should be a bike, it’s quicker, healthier and much more pleasant. If you’re a newb (like I was) Amsterdam is the perfect place to become confident on your two wheels, the bike lanes are amazingly well structured and a breeze to ride on. Because they get stolen often, go for something second hand and don't pay more than ~€150.


Dutch
Almost everyone in Amsterdam speaks fantastic English, so like myself it might be hard for you to find the motivation to take a Dutch class if you don’t really need to.  However, if you want to intergrate (better than I have) and meet new people there are plenty of options and the local municipal also holds courses
click here for more info.

Employment
If you’re not an EU resident you will probably find it’s almost impossible to land here without having a job lined up and finding a job without speaking fluent Dutch isn’t easy, there are however a handful of international companies that don’t require Dutch language skills. Success on finding a job will mostly depend on your field and experience (a recent geology graduate like me has no luck) however I know several people in industries like finance and marketing who picked up positions fairly quickly. Click here for a list of recruitment agencies.  

Happiness
Accept that you’re in a new place, that life here is different and don’t compare it to home otherwise you will never be truly happy (and you will probably bore the people around you).

Hospitals
Pray to god you never need surgery or anything else that requires painkillers, Dutch hospitals have a weird stance on them, that is they don’t think you need them (which I find totally contradictory when they allow pot smoking for leisure but not painkillers for… pain). A friend of mine commented something along the lines of home births being so popular in The Netherlands because at least then women can role a joint to ease the pain of labor.


Medical
Once you’ve settled in make sure to register with a local doctor and dentist, click here or here to find the closest to you.

Mice
They’re everywhere and there’s not much you can do to keep them away for very long. Unless you don’t mind mice you should probably do as the Dutch do and get a cat.

Patience
Don’t leave home without it, Amsterdam moves at a slower pace than most other places, you will find yourself waiting longer than usual for service in most bars, café’s and restaurants but the best thing about it is no one rushes you either.

Registration
When you move here you need to register yourself with the IND and get a BSN, if you have a job already lined up then your HR department should be able to help you with the details for this otherwise click here for more info.

Socialising
There is a HUGE expat scene in Amsterdam, you will probably not have a problem finding friends unless you don’t make an effort Meetup.com is a great place to start, there are several meet ups for both  Dutch and foreigners in Amsterdam to choose from.

Supermarkets
I mean minimarkets. Be prepared to find that the supermarkets here are small and have a small selection, but there are some great alternatives if, as you will soon find, you are not tempted by the local Albert Heijn on your corner.  My favourite place to shop is Noordermarkt a small farmers market in the Jordaan and the Albert Cuyp Markt in the Pijp. Marqt supermarkets have a habit of disappointing me with overpriced, not really bio, just pretty packaged food so I opt for a NatuurWinkel or BioMarkt instead

Taxes
I’m not even going to try and help you with this minefield, like most other expats I know I have a consultant to do my taxes. Talk to your HR advisor they should be able to help you find a trusted tax consultant. Also prepare to wait a looooooong time before you see any €’s return.

Weather
It doesn’t rain nearly as much as people think or say it does. The autumns and winters can drag out a bit but Amsterdam is perfect for cosying up in your local bar or cafe with your friends over a beer or hot chocolate plus the vibe in spring and summer is incredible and totally worth the wait.

The XYZ’s 
The I Amsterdam website on living in The Netherlands is by far the best and most updated resource, I would definitely recommend having a good read of it.

And finally, avoid the Expatica forums at all costs, they are full of negativity and whining that can really make you tear your hair out.

The Work Situation

Some numbers related to my professional life in Amsterdam since moving here almost 2 years ago;

~ 13 - jobs somewhat related to my career that I could apply for
~ 28 - jobs not specific to my career that I would do out of shear desperation for something to do
1 - university course related to my career path I could apply for

5 - volunteer jobs in the Netherlands I would love to do

9 - recruiters that I am signed up with

~ 46 - job applications and cover letters sent
2 - emails regarding university studies sent

0 - rejection or follow up letters

2 - call backs for jobs somewhat related to my career
2  - call backs for jobs not related to my career
2 - interviews for a jobs somewhat related to my degree
2 - interviews for a jobs not related to my degree
1 - rejection letter following an interview (pointing out that I went to 4 here)

1 - job

1 - number of years employed

(If you're considering moving to Amsterdam and are reading this please don't let it discourage you, my field is very specific (geosciences, geospatial) so finding relevant work here is harder than many other fields).

Pretty pathetic and extremely frustrating. More frustrating is the pattern of never hearing back from any of these places in regards to my application. Not one rejection letter, do companies and institutions here lack that amount of common courtesy and good business practice? It boggles my mind.